Code of Ethics
We work following clear and shared principles, values and responsibilities.
At Tangible, we have been defining our values and principles since 2014. We discuss them using the means that we know, our design tools. This is how we have designed and keep evolving our structure and processes.
Integrity, legality, fairness, multiculturality, mutualism, sustainability, dialogue and continuous improvement are at the heart of our organisation and at the core of the projects we work on for our clients.
Aside from the obligations under laws and regulations, these values and principles represent the ethics of our approach, which we respect and consider a primary pillar of our actions, our reputation and of the relationships we hold with our stakeholders. For these reasons, we have set this Code of Ethics (or Code), in which we have brought together all of Tangible’s values and responsibilities. For us, this document is also a guide, it acts like a compass guiding our future behaviour through inner and outer complexity.
We operate according to clear and shared principles, values and responsibilities.
Integrity, legality, fairness, multiculturalism, mutualism, sustainability, dialogue and continuous improvement are at the heart of our organization and at the heart of the projects we work on for our customers.
We consider it a fundamental pillar of our work, our reputation and relationships with our stakeholders.
Impact ownership
Impact managers at Tangible are responsible for promoting knowledge, dissemination, updating and ensuring interpretation and implementation of the provisions of the Code. They receive reports of violations assessing whether or not a procedure can be initiated.
Tangible ensures the verification of each received report about violation of the Code, according to the modalities and channels described in the Code itself and in the Playbook.
Report a grievance
You can submit a report regarding company policies, unethical behaviors, or other issues anonymously and confidentially. All reports will be handled seriously and with utmost respect for your privacy. This is our official grievance channel.
Read our full Grievance and complaints policy.
Submit a reportWhistleblowing
You can report legal violations, financial irregularities, illegal conduct, or other serious violations anonymously and with protection. We guarantee protection from retaliation under Italian law (D.Lgs. 24/2023) and EU regulations.
Read our full Whistleblowing protection policy.
Submit a reportWe design services and products so that they positively impact business, people and environment at large (both social and natural). We look to partner with clients that care about Profit, People and Planet.
Talking about desirable futures and designing for that purpose is not just marketing for us, but a formal commitment.
